Refund policy

REFUNDS: All of our services/products are Non-Refundable. Payments will not be refunded, unless we are unable to perform our services due to reasons in H3 Events’ control.

  • Equipment Failure: Should the Provider fail to provide fully operational Services equipment for the Event based on the booking, the Client’s only remedy will be a full refund. In such event, the Client waives any claim on further consequential damages or liability. If only partial services can be provided due to conditions beyond the control of the Provider, no refunds will be provided.
  • Damage to Equipment: The Client will be responsible for any damage or loss to the Provider’s equipment due to misuse by the Client or any guest of the Client and in the case of theft or damage (due, but not limited, to fire, flood, or earthquake). If the Provider judges the weather, space or environment during the course of the Event to be inclement, inadequate and/or unsafe, they reserve the right to cease operations for the safety of the equipment and of the Event’s attendees, in which case no refund will be given.